Privacy Policy

Privacy Notice

Policy overview

This notice explains how TailorCraft Studio processes personal data when you use solabebon.pics, make an enquiry, or arrange a fitting-related appointment. It is written to help you understand what we collect, why we use it, and how you can exercise your privacy rights.

Data collected only as described in this policy
Your rights and options are detailed below
Questions handled via our contact channel
User Rights

Your Rights

You may have rights to know how your data is used, to correct inaccurate information, to request deletion in appropriate cases, to object to certain processing, and to ask for restriction or portability where the law provides for it. These rights are not absolute and may be limited by legal obligations or by the need to complete a requested service.

Your rights depend on the type of data and the legal basis for processing.
Requests

How to Make a Request

To exercise a privacy right, send a clear request using one of the contact channels listed in this policy and describe the data or issue involved. We may ask for additional details to verify your identity and to locate the relevant records. Once verified, we will review the request and respond within the period required by applicable law.

We may need enough information to verify identity before acting on a request.
Data Retention

Retention

Contact and appointment-related records are retained for the period needed to manage the enquiry, complete the requested service, handle follow-up communication, and meet any applicable legal, accounting, or dispute-related requirements. When data is no longer needed, it is deleted or anonymised in line with our retention practices.

We keep data only for as long as needed for the relevant purpose or legal obligation.
Policy Updates

Policy Changes

If we make material changes, we will update the notice so the current version remains available on the website. The revised text will apply from the date it is posted unless a different effective date is stated.

We may revise this notice when our practices, legal duties, or site features change.
Data Collection & Cookies
This section outlines the categories of information collected, where that information comes from, how cookies are used, and the controls available to users.
Collected Data

Data We Collect

Depending on how you use the site, we may process your name, email address, phone number if you choose to provide it, inquiry message, service preferences, server request metadata, and browser or device information. We use this information to respond to requests, manage fitting-related communication, and maintain the technical operation and security of the website.

We collect only the data needed to handle enquiries, appointments, and site security.
Data Sources

How We Receive Data

We receive personal data when you submit a contact form, send an email, call us, or provide details during an appointment or fitting-related exchange. Technical data is collected through the website and server environment as part of normal delivery and security functions.

Most data comes directly from you; some technical data is generated automatically when the site is used.
Cookie Types

Cookie Types

Essential cookies support core website functions such as page delivery and form handling. Privacy preference cookies store your selected settings so the site can respect them on future visits. We do not confirm the use of analytics or marketing cookies.

Only essential and preference cookies are confirmed for this site.
Cookie Controls

Cookie Controls

We use cookies only where needed for essential site operation and to remember privacy preferences. You can manage cookies through your browser settings, and where a preference tool is available on the site, you can use it to adjust non-essential settings. Disabling essential cookies may affect basic site functions.

Cookie choices are limited to essential functions and privacy preference storage.

Data processing overview

How personal data is used and shared

Purpose of use

Why We Use Data

We process personal data to respond to enquiries, arrange and manage fitting appointments, communicate about requested services, maintain website functionality, protect the site from misuse, and meet legal or recordkeeping obligations. We do not use the data for unconfirmed analytics or marketing purposes.

Note
We use personal data only for defined operational and compliance purposes.
Third-party sharing

Service Providers

We may share personal data with service providers that support website hosting, technical delivery, message handling, or security functions. These recipients may process data only for the services they provide to us and are expected to handle it under appropriate confidentiality and security obligations.

Note
Operational recipients are used only where needed to run the website or handle communications.
GDPR

Overview

GDPR Basis

Where the GDPR applies, we process personal data on a lawful basis appropriate to the activity involved, such as responding to enquiries, carrying out requested services, meeting legal obligations, or relying on legitimate interests where permitted. We keep the scope of processing limited to what is needed for the relevant purpose.

If you are in the European Economic Area, the GDPR may apply to our processing of your personal data, depending on the context and the service involved.
This section is intended for users whose data is protected by the GDPR.

Rights

GDPR Rights

Where applicable, you may request access, rectification, erasure, restriction, portability, or objection, and you may withdraw consent where processing is based on consent. Some requests may be limited by legal duties, recordkeeping needs, or the nature of the processing. We will review each request and explain the outcome where a limitation applies.

GDPR rights are assessed case by case and may depend on the legal basis for processing.
Privacy Office

Privacy Contact

Email contact
sales@solabebon.pics
Telephone
+34 615 17 41 19
Postal address
Barrio de Leaburu, 5, 20400 Leaburu
Privacy requests
sales@solabebon.pics